Member and Recipient Services

Innovative Approaches

New Ideas for Better Tomorrow

Powered By Ideas

New ideas and innovations are the lifeblood of any organization and nowhere is that more evident that at Alliance. Here, you’ll discover a dynamic team of caring and highly-intelligent individuals working to improve the future of healthcare delivery, every day.

The Health and Housing Case Management Program is a partnership between Alliance, Duke University, and RHD North Carolina.

An Alliance study of health care costs at Duke University Hospital found that the vast majority of costs were driven by a fairly small number of people. After identifying those “heavy users,” RHD provided housing and case management — and quickly reduced hospitalizations by more than 40 percent.

Health and Housing Case Management Program participants.

Alliance’s community outreach teams host Real World Youth Simulations throughout the year. The Real World provides hands-on practice and learning in the areas of finance, social skills, careers, educational attainment and more. Interested in having Alliance host a Real World event at your school? Contact one of our System of Care Coordinators in your area:

Cumberland County: Sharon Glover,
[email protected]

Durham County: Ashley Bass-Mitchell,
[email protected]

Johnston County: Ashley Bass-Mitchell,
[email protected]

Mecklenburg County: Jennifer Meade
[email protected]

Orange County: Jennifer Meade
[email protected]

Wake County: Margaret Soler,
[email protected]

“The Real World event is a great experiential opportunity for students to see what the responsibilities of adulthood are really like. By navigating through the stations, they will gain a new awareness of budgeting and making wise choices.”

Pamela Story, Cumberland County Social Services

Bridge housing supports a Housing First approach by providing safe and temporary housing for people who are actively seeking permanent supportive housing options and may face additional challenges. This 3-5 month “bridge to independence” program is intended for a more vulnerable population who are exiting jails and other institutions or living in long-term homelessness.

While in the program, a person is connected to additional services and community resources, receives assistance with housing search and navigation, and coaching to help increase their self-sufficiency whether it be employment, educational attainment, daily living skills, or budgeting.

The goal of the program is to help a person begin their journey of recovery and community living while putting all necessary wraparound services in place for them to be successful and live the lives they desire.

“Because of these amazing partnerships and the efforts of amazing people, over 30 individuals have increased stability in their lives and obtained permanent housing in just the first year and a half of this program!”

Nicholas Hobbs, RHD North Carolina

Featured News:

Hear from three of our staff members about their experiences with the COVID-19 vaccine, their thoughts on why some are hesitant, and why they ultimately chose to get vaccinated. #FindYourSpot #TakeYourShot #COVID #MentalHealth #PoweredByPeoplepartner and start a new initiative!

child in school

Erica Asbury is a Member Engagement Specialist at Alliance Health. As a parent of a child who had developmental disabilities, she knows first hand how important the resources are, that Alliance Health offers.

This series of six trainings will give you basic tools needed to support the people we serve with the dignity and respect they deserve, to improve our communities by allowing them to experience all of their citizens’ different gifts, to have inclusive neighborhoods that embrace the value of every member.

Alliance Health is now pleased to offer both Adult and Youth Mental Health First Aid virtually. This virtual learning experience includes two hours of self-paced learning followed by four hours of virtual live instruction. Register now to attend one of our upcoming classes.

Explore More:


Forging Bonds to Make a Meaningful Impact

Social Drivers of Health

Impact on Our Community

Helping people live their best life

Reducing the Stigma

Changing Minds Through Education